Nektar.ai’s Abhijeet Vijayvergiya on What Sales Can Learn from Customer Success

Nathan Wangliao1 min read
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Episode summary

Abhijeet has done stints in both Customer Success and Sales in his career. He’s now the founder and CEO of a Salestech startup. So what has he learnt from spending time across the fence in CS, and why does he think CS reps make great sellers, especially in a product-led world? 

Tune in to hear about:

  • What kinds of skills Abhijeet had to learn and unlearn from transitioning from CS to Sales
  • How he felt some of his Customer Success skillset gave him an edge in Sales
  • How he as a Sales leader cultivated a CS mindset amongst his own Sales team
  • Why he believes the future of B2B sales lies in the lines between CS and Sales becoming more blurred
  • Why for some companies it makes sense to even combine these 2 functions, and how to tell if you are one of them

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