HeadsUp is now SOC 2 Type II certified!

Momo Ong3 min read

We’re proud to announce that HeadsUp has achieved SOC 2 Type II compliance in record time. Our systems have been observed and tested over the course of a 6-month period, and our customers can now be assured that our data infrastructure and processes are secure.

And that’s why leading Product-Led Growth companies like Robocorp see us as a reliable partner.

HeadsUp places a lot of emphasis on security and data privacy. And it shows in how they’ve achieved SOC 2 Type II certification so early on. As an enterprise software company serving a lot of large customers, this was important to us and made it much easier to choose HeadsUp as a partner. – Antti Karjalainen, Founder and CEO of Robocorp

What SOC 2 Type II means for us

HeadsUp’s mission is to help Product-Led Growth companies achieve game-changing revenue growth by leveraging product usage data to identify and operationalise Product Qualified Leads within their GTM teams in order to achieve 5x higher conversion and upsell rates.

To do this, we need to plug-in to sensitive data that our customers collect from their customers. And we know how important it is to our customers that data is handled with the highest standards of security, reliability, and privacy.

That’s why it meant so much for us to achieve the SOC 2 Type II gold standard, early. Companies typically only are certified 3-4 years into their lifecycle, and after series B for venture-backed companies. But we felt that security was a such a critical foundation that we needed to build it into our product and processes from the very start.

We think speed and security go hand-in-hand

At HeadsUp, like at other start-ups, speed is a core priority. We’re always asking how we can ship things faster. But we also believe that speed needs to be built on the solid foundation of security. When racing at the speed of light, things can sometimes get a little messy. But one thing that we believe can never go wrong or be in question is the secure handling of customer data. By implementing firm, best-in-class practices and security tools, we race ahead knowing that our customers’ data is always secure.

Security is our culture, not just a certificate

While we quickly chased the SOC 2 Type II certification, we also believe that data security isn’t just a one-off, or 6 month exercise. That’s why we continue to place a high priority on daily, continuous monitoring of our systems with active firewalls, vulnerability scanning, penetration testing and international background checks and security compliance training for all our employees, among other security practices and technical tools.

The work of our auditors, the Johanson Group, is now complete—as they are now confident of our security standards and have signed off on our SOC 2 Type II audit report, which we are happy to provide upon request. But our work on maintaining and growing our security infrastructure and processes at HeadsUp continues as a core part of our company culture.

We want to champion security for the industry

We are invested in a future of SaaS where all companies, startup or enterprise, share a common commitment to security as a high priority from Day One.

We also want to help other startups who may be trying to figure out how to do the same.

To that end, we will be sharing the detailed process by which we achieved SOC 2 Type II in record time in an upcoming how-to guide. Subscribe to our blog by leaving your email below to get it right in your inbox.

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